
Level 2 Award in Door Supervision
Core Unit (10 hours)
Working as a Door Supervisor (10 hours)
Conflict Management (8 hours)
Physical Intervention Skills (10 hours)
The total training time needed to obtain your Level 2 National Certificate for Door Supervisors is 40 hours. The training involves 4 Units – 1. Core Unit -Working in the Private Security Industry, 2. Working as a Door Supervisor, 3. Conflict Management in Private Security 4. Physical Intervention in the Private Security Industry.
Below are some of the topics covered
Core Unit (10 hours)
· Purpose and main features of the private security industry
· Legislation relevant to those working in the private security industry
· Maintaining health and safety in the workplace
· Principles of fire safety
· Effective communication and customer care
Working as a Door Supervisor (10 hours)
· Behavioural standards for door supervisors
· Civil and criminal law relevant to door supervisors
· Admissions policy and search procedures
· Powers of citizens arrest and related procedures
· Drug legislation
· Incident reporting and crime scene preservation
· Understanding licensing law and social responsibility
· Safety and security issues relevant to door supervision
Conflict Management (8 hours)
· Communication skills and knowledge of conflict management
· Recognising, assessing and reducing risk in conflict situations
· Communicating effectively in emotive situations to de-escalate conflict
· Using problem solving strategies to resolve conflict
· Best practice following a situation involving conflict
Physical Intervention Skills (10 hours)
· Understand physical interventions and the legal and professional implications of their use
· Understand how to reduce the risk of harm when physical intervention skills are used
· Be able to use non aggressive physical intervention skills to protect yourself and others from assault
· Be able to use non-pain related standing, holding and escorting techniques, including non- restrictive and restrictive skills.
· Understand good practice to follow after using physical intervention skills.
A Door Supervisor’s Licence also allows you to work as a Static and Retail Security Guard and also as an Event Steward
>> Back to Contents
|