
Level 2 Qualification in Public Space Surveillance CCTV Operators
In order to obtain a front-line Licence, operators will have to show that they are trained to the required level. The SIA insist that CCTV operators have undergone a structured programme of training and education, with an approved awarding body, resulting in a recognised qualification.
Core competency training for CCTV operators is as followed:
Knowledge and practical based training and assessment (30 hours)
- Role and responsibility of CCTV operator and other CCTV staff
- Codes of practice, operational procedures and guidelines
- CCTV equipment and its operation
- Control room communications and access control
- Legislation
- Dealing with incidents
- Surveillance techniques
- Fire and emergency procedures
- Health and safety
The above subjects may be delivered over 4 days or trainers may adopt a more flexible approach to delivery using a combination of evenings or weekends to fit in the prescribed learning/assessment hours of the training.
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